Overhaulin'

I have a question about a car loan i just had refinanced?

I just had a car loan refinanced I had requested payoff amount of 1400, actuall payoff was somewhat lower. However, a mishap happened somewhere and now capital one is stating that they paid 15600 for the loan. I contacted Citi Auto and they agreed with me that is impossible, since when I opened the loan with citi a year ago it was only 15100 (original balance is less than what capital one is stating they paid for the loan now). Citi also told me that they have not received any payoffs from capital one or any inquiries. Now I am left with 15600 (2000 more than the actual payoff I got from citi minutes ago) sitting on my credit report. The worthless people at cap one are telling me there is nothing I can do. Is this true, is there anything I can do to correct this problem?

Public Comments

1. Did Cap One have a $500 fee for getting the loan? Read your loan papers.